Terms & Conditions

CONSENT
All content, images, graphics, and designs displayed on the ZHETTOVA website
and affiliated social media profiles are owned by and the sole property of ZHETTOVA . All content is for your personal use only and may not
be used for commercial purposes.

By visiting and continuing your use of our website, you are agreeing to the terms and conditions stated on our TERMS & CONDITIONS page.

ZHETTOVA reserve the right to change and update our TERMS & CONDITIONS page without any prior notice. Your continued use of our site signifies your
agreement to any update we have made on our terms and conditions. It is
important for you to review our terms and conditions from time to time prior to
any purchases.

ACCOUNT REGISTRATION
When registering an account with our website you are required to provide true,
accurate, current, and complete information about yourself as prompted by the
ZHETTOVA account registration form. ZHETTOVA ensures the privacy and
security of our customers. 

ORDERS AND PURCHASES
All orders and purchases are subject to availability. We reserve the right to deny
the process of any transaction in the event that a product is unavailable or there
has been a history of delinquencies or misuse in the transactions registered
under your account or IP address.

Please note that all items in your shopping cart are not reserved until a payment
has been made. All purchases are not processed until you have received a
confirmation email regarding the dispatching of your product.

CURRENCY AND PRICING POLICY
All prices shown on our site are in Indonesian Rupiah (IDR) and are subject to
change without notice. Prices are not guaranteed until the transaction has been
successfully completed and payment has been received.

Payment and charges to your credit card will be processed in IDR. Foreign (non-
Indonesian) credit cards will be subject to conversion rates and transaction fees
in accordance with the issuing bank’s regulations.

ZHETTOVA is not responsible for any taxes and duties for products shipped
outside of Indonesia. Please contact your local customs office for details on your
relevant import duties and taxes.

PAYMENT
ZHETTOVA accepts payment through Visa, MasterCard, and electronic bank
transfers. Payments are processed immediately through our third-party payment
system hosted by DOKU. In the case that we are unable to authorize your payment, ZHETTOVA will not be liable for any delay or non-delivery of your items.

All of transactions made between ZHETTOVA and our customers are processed
through a third-party payment processor to ensure your payment information is
secured from fraud. 

DELIVERY
ZHETTOVA ensures the safety of your packages through a close partnership
with JNE . By agreeing to our terms and conditions you agree that the delivery address and information that you have provided is true and accurate and release us from any claims or suits brought against us. ZHETTOVA will not be responsible for any delay or failure of delivery caused by false information or an error in your delivery address. If you have inadvertently provided us with incorrect information or you need to redirect your package for any other reason, you must contact JNE directly and provide them with the tracking number that was emailed to you after dispatch. Any fees or delays incurred are your sole responsibility.

RETURNS AND REFUNDS
If you are unsatisfied with any of your purchases, you may process a return or
refund. Please review our returns policy for complete information regarding our policies and a step-by-step guide to processing your return or exchange.

We are unable to accept returns or exchanges for purchases of ZHETTOVA
products anywhere other than this website. If you purchased from one of our
stockists, please contact them directly to inquire about their return and refund
policy.

COLORS
ZHETTOVA tries our best to reproduce the colors of our products as accurately
as possible. However, due to the difference in the color of screens, monitors, and
displays, the color that you see online may vary slightly from the color of the
original product.

INTELLECTUAL PROPERTY RIGHTS
All content on this site is the sole property of ZHETTOVA. Our
content is made available to you for personal use only. You may not reproduce,
display, copy, modify, or mirror any content found on our site for commercial
purposes without prior written consent from ZHETTOVA. ZHETTOVA defines content as including (without limitation) any text, graphics, concepts, photographs, design, illustrations, logos, images, videos, software, and all HTML and other code found on our site.

THIRD PARTY CONTENT
Our site may contain advertising or hyperlinks to other websites that are not
managed by ZHETTOVA . ZHETTOVA does not review all contents and links to any external websites and your use of those external websites is solely at your own risk. Please be reminded that you are subject to their stated terms of use and privacy policies and ZHETTOVA is not liable for any loss or offence you have incurred from such external websites.

DISCLAIMER OF WARRANTY
Although ZHETTOVA makes all reasonable endeavors at providing the most
accurate, current, and complete information, the content of our website may
include errors, omissions, outdated information, or inaccuracies. ZHETTOVA
does not make any warranties or guarantees to any information in relation to
accuracy, whether expressed or implied, on our site. You agree that ZHETTOVA
has no liability in regards of errors, omissions, outdated information, or
inaccuracies provided by ZHETTOVA or any third parties.

RELEASE
Your use of our site signifies your agreement to our terms and conditions and any
activity on our site is solely of your own risk. We are not responsible for any loss
or damages caused by or in connection to our site, our shipping company, our
third-party payment processor, our stockists, or any force majeure. ZHETTOVA
has the right take legal action against you or deny access on a temporary or
permanent basis in the case of your breach of our terms and conditions. Failure
of enforcement by ZHETTOVA on any rights in these terms and conditions shall
not constitute as a waiver of such rights unless acknowledged by ZHETTOVA in
writing.

INDEMNIFICATION
You (including any other person accessing this site using your internet
connection and/or IP) agree to defend (immediately at ZHETTOVA’s request),
indemnify, and hold harmless ZHETTOVA and its directors, affiliates,
representatives, partners, suppliers, and employees from and against any and all
liabilities, claims, and expenses, including legal fees arising out of or in any way
connected to your use of our site and your violation of our terms and conditions.

OTHER TERMS
Both parties shall settle any disputes or discrepancies that arise in relation to the
use of our site amicably. Any disputes or discrepancies that can not be settled
amicably within one month after receipt by a party of the other party & request for
such amicable settlement, parties agree to settle such disputes or discrepancies
through the District Court of Central Jakarta.

PRIVACY POLICY
ZHETTOVA understands the importance of protecting the privacy of our visitors.
We have provided you with this privacy policy statement to describe how we
collect and use your personal information in order to enhance your online
shopping experience. Your agreement to this privacy policy and all statements
herein allows us to communicate with you regarding our latest products, services,
and promotions.

ZHETTOVA may collect any information you have provided to us by filling out
forms on this site. That information Includes but is not limited to: name, billing
address(es), shipping address(es), email address(es), phone number(s), credit
card details, bank account(s) information, gender, and birthdate.

By providing your personal information to us you have agreed to let ZHETTOVA
use and disclose your personal information to relevant third parties for use as
stated in our Privacy Policy. We will never sell or distribute your information to
outside parties without your express consent.

To help collect and gather your information, we use cookies to store your
information on our site. Disabling your cookies may prevent you from accessing
some of the content and features on our site.
We may use your personal information and cookies as follows:

  • Use your information to verify and process your order
  • Send emails regarding your order status and shipment confirmation
  • Communicate with you through various means of communications about our products, services, and promotions
  • Learn more about your product and shopping preferences
  • Optimize your shopping preferences and experience
  • Recognize repeat visitors to analyze current and future trends and
  • statistics
  • Share your information to related third-parties in relations to promoting their product, services, and promotions
  • Monitor traffic through the use of your IP address and collect information regarding but not limited to your type of browser, operatingsystem, date and time accessed, and the pages you have visited
  • Contact you if necessary

ZHETTOVA customers are entitled to an opt-out option if you do not wish to
receive emails regarding our products, services, and promotions. Changes can
be made through your ZHETTOVA account preferences.

ZHETTOVA reserves the right to change and update our privacy policy without
any prior notice.